It has now been five days since 13-year-old Wisconsin student Jayme Closs went missing following her parents’ tragic murders, and police are not giving up. On Oct. 20, Barron County Sheriff Chris Fitzgerald took to Facebook to share an update on his search, with civilians diligently following the case in hopes of finding the abducted teen.

“Investigators have received over a thousand tips and have thoroughly investigated over 800 of them,” wrote Fitzgerald. “We are using every resource available, and have conducted hundreds of interviews, multiple searches, and are using the technical and forensic expertise of our state and federal resources to locate the person or persons who committed this offense and to locate Jayme.”

The sheriff made a point to say once again that he doesn’t want people to believe evidence unless it comes from him, and that “it’s important to understand that as our investigation progresses, we are constantly learning new information that guides our progress. This can cause some confusion when the information comes from an outside source. I am the only source of credible information related to this investigation and I will update the public each day, just as I have since this investigation began.”

The community leader also thanked citizens for their unwavering support, noting that many had sent handwritten thank-you notes to the investigators working on the case. “I’ve directed those cards to be placed in the area that investigators pass through to grab food and pop when they have a few minutes in between covering leads, interviews, and analysis of an incredible amount of information,” said Fitzgerald. “This way, I can ensure that those investigators working around the clock are sure to see them.”

Despite receiving over a thousand tips already, Sheriff Fitzgerald reiterated that the public’s help is incredibly important, and he wants the tips to continue flooding in as they do everything they can to find the teen, who they fully believe is still alive and in need of help. “Every tip is important,” he finished. “The tip line is 1-855-744-3879.”

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