It’s been nearly three weeks since Kentucky mom Savannah Spurlock vanished on Jan. 4, and there still aren’t many clues about her disappearance. Carol Thoma, the 22-year-old’s maternal grandmother, spoke openly to Radar Online and said that none of her personal belongings, including her purse an cell phone, have been found.

“She’s never done this before,” Thoma told the outlet. “It is just so awful. We don’t know how she’s doing. She’s my first granddaughter and first grandchild. I’ve always been very close to her. I’m having a hard time of course.”

The mother of four — who has a 4 and 2-year-old as well as 6-week-old twins — went missing in Lexington, Kentucky after leaving The Other Bar with two men around 2:30 am. According to Radar, the men were seen on surveillance video with Spurlock, and police questioned them but did not make any arrests. Her grandmother, however, insists they know something.

Savannah Spurlock Facebook
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“The men who were with her know what happened to her,” Thoma said. “They do. I know they do. The police were supposed to have an interview with [one of them] yesterday.”

Since then, Spurlock’s mother, Ellen Spurlock, has reportedly been receiving threatening messages online. “People are saying that my daughter is not taking it hard enough. It is hateful. My daughter has Savannah. She’ll be 23 and she has a younger daughter that just turned 13. So she’s telling people, ‘I have another child that I have to be strong for.'”

Luckily, Spurlock’s children have been oblivious to the tragedy thus far. “The babies are doing really well,” Thoma told Radar. “Her boyfriend is taking care of them. He’s getting up in the night with him. They look very good. I saw them a week ago yesterday. They’re doing very well they’re gaining weight and they look very healthy.”