Facebook didn't think twice about creating their Year In Review app which allows users to reflect back on 2014 and relive old memories — that is until a man named Eric Meyer saw his YIR that featured his daughter Rebecca ... who passed away from brain cancer earlier this year.
Meyer took matters into his own hands and decided to alert the social media company of their error.
"To show me Rebecca's face and say 'Here's what your year looked like!' is jarring," he said. "It feels wrong, and coming from an actual person, it would be wrong. Coming from code, it's just unfortunate. These are hard, hard problems. It isn't easy to programmatically figure out if a picture has a ton of Likes because it's hilarious, astounding, or heartbreaking."
(Photo Credit: Facebook)
Clearly, this error was unintentional, but still hurtful. So, Jonathan Gheller, product manager for the app, issued an apology to Meyer via 'The Washington Post.'
"[The app] was awesome for a lot of people, but clearly in this case we brought him grief rather than joy," he said. "The team behind the app is considering ways to improve it for next time and will take Meyer's concerns into account. "
He did not comment on if they would follow Meyer's specific suggestions. Still, the Facebook team plan to take this as a learning lesson for future apps down the road.
"It's valuable feedback," he continued. "We can do better — I'm very grateful he took the time in his grief to write the blog post."